How we use cookies, analytics and communication preferences. Read alongside the POPIA notice.
We set a session cookie to keep you signed in and a preference cookie to remember your suburb and scheme. Analytics cookies are optional and off until you accept them.
We measure page views, search terms and booking completion in aggregate to improve the service. Analytics data is not linked to your clinical record.
We send transactional messages — booking confirmations, driver updates, script approvals — by SMS, email and push notification. These cannot be switched off while you hold an active booking. Marketing messages are opt-in and every one carries an unsubscribe link.
The app uses your location only while you have an active shuttle booking, to show your driver the pick-up point and to give you an accurate arrival time. Background location is never collected.
Payment processing is handled by PayFast, Yoco and Ozow. Video consultations run on Google Meet. Each processes data under its own terms and under an operator agreement with us.
Material changes are announced in the app and by email at least 14 days before they take effect.
