Prompt Aid started with a South African problem that has nothing to do with medicine: people miss appointments because they cannot get there. A taxi is unreliable, a family member has to take a day off, and the chronic-medication collection slips another month.
So we built the booking, the pharmacy and the ride into one account. Book a doctor and the lift arrives with the reminder. Order a repeat script and it comes to the door. Send a patient for a scan and the return trip is already scheduled.
Practices, pharmacies, labs and drivers can join in about a week.
Answer a few quick questions or pick the colour that matches how you feel. Red connects you to our dispatch centre, orange to a GP within 30 minutes, and yellow or green to the right practitioner for today or the next few days.
One PromptAid account opens the whole care journey — search, book, attend, collect medicine and get results — on the website or the app.
Every practitioner shows a live green, orange or red status, their fees, operating hours and reviews from verified visits, so you choose who treats you.
Get a fare estimate before you book, watch your driver arrive on the map and schedule the trip home at the same time.
Green practitioners can see you within 30 minutes; orange practitioners slot you into today's queue. You arrive at your booked time, not hours early.
Upload a script for delivery, find radiology and x-ray centres, and book laboratory tests with results sent to your record and your doctor.
Pick in-person or video consults, see fees upfront and review every visit — your feedback shapes the ratings other patients see.
Your medical record keeps appointments, prescriptions and results together, so the next practitioner you see can pick up where the last one left off.
Not sure whether you need to be seen? Tap "Ask a doctor" to chat with our medical team on WhatsApp.
Read the Topic of the month, share your own experience, and access your prescriptions and results whenever you need them.
