24-hour emergency line +27 87 000 0000 Claims submitted to your scheme for you List your practice

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Contact

Emergencies go to 081 670 9522 or your nearest casualty. We are not an emergency service.

Patient support

+27 87 000 0000

Mon–Sun 06:00–22:00

Provider support

011 568 4120

Mon–Fri 08:00–17:00

Shuttle dispatch

0800 776 679

24 hours

Data & POPIA requests

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Within 30 days

Prompt Aid (Pty) Ltd
2nd floor, 158 Jan Smuts Avenue
Rosebank, Johannesburg, 2196
Reg. 2024/518402/07